1. Check app information
The app is designed to give real-time information about the status of both robot and tablet.
Check to see if any of the icons in the top bar are yellow or red. If this is the case, it will be a good indication of what is causing the issue.
Internet and GNSS (Only for robots with pre-installed internal GNSS)
If the robot does not have internet or GNSS, this will prevent the robot from connecting and will cause a red or yellow status light.
2. Move and Restart Robot
- Turn the key counterclockwise to turn off the robot.
- Push the robot manually in any direction for 25 meters / 25 yards.
- Make sure to move the robot away from trees and buildings.
- Turn the robot back on.
3. Check Position Input
- Check Position Summary
- Go to: Setting > Position > Summary
Source: Informs about the source of position input. Should be Bluetooth, if the total station is sending out data and the robot is receiving it correctly. Possible values are Internal, External and Bluetooth.
You must check that there is an input and that there is 10 Hz.
2. Check Position NMEA
Go to: Setting > Position > NMEA
Input frequency: Shows the number of inputs per second (Hz).
Position frequency: Shows the number of used position inputs per second (Hz).
If the source is Bluetooth, the position frequency is always more than 7.5 Hz and the robot signal light is green.
If the position frequency is sometimes or all the time below 7.5 Hz, then the robot signal light will be red.
If this does not fix the issue, please contact support.
Click here to find the contact information.
Click here for more information about the status light colors and what they mean.